Errors:
- QBWC1085: QuickBooks was unable to write to the log file. QuickBooks will open without writing to log file.
- QBWC1085: There was a problem with the log file. QuickBooks Web Connector will continue without the log file.
- Exception TypeError: Unknown name
If you have not connected your data to a third-party program:
- Log in as administrator
- (Win8,7,Vista)C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
- (WinXP)C:\Documents and Settings\All Users\Start Menu\Programs\Startup
- Delete the QuickBooks Web Connector
- Restart the computer and open QuickBooks to verify
If you have connected your data and a third-party application through Web Connector:
- Close QuickBooks and Web Connector
- (Win8,7,Vista)C:\ProgramData\Intuit\QBWebConnector\log
- (WinXP)C:\Documents and Settings\All Users\Application Data\Intuit\QBWebConnector\log
- Rename QWCLOG.TXT to QWCLOG.TXT.OLD
- Reopen Web Connector
- Restart the computer, open QuickBooks, and login to your third-party application
Source: http://support.quickbooks.intuit.com/support/articles/SLN41033 (http://support.quickbooks.intuit.com/support/articles/SLN41033)